Conditions of Participation on Altitude
- Participants must weigh between 30 kg and 120 kg.
- Minimum height, approximately 140 cm.
- Children aged 8-12 years must be actively supervised by a responsible person 16 years and older.
- Youths aged 13-15 years can participate without adult supervision, but a guardian must complete the disclaimer on their behalf.
- Unfortunately, we are not able to take expectant mothers on tour or those with pre-existing medical conditions that may be aggravated by this adventure. Examples include but are not limited to: High blood pressure, heart, back or neck problems, motion sickness, dizziness or vertigo. Please speak to a staff member if you have questions.
- Long hair and loose items must be secured while on tour.
- Closed toe footwear only.
- All participants to wear appropriate clothing for the weather, i.e. warm and weatherproof jackets on wet days.
- No smoking or vaping while on tour.
- If a participant shows signs of intoxication, they will not be allowed on the tour.
- All participants must be able to understand and follow instructions.
Redwoods Altitude Disclosure of Risk
With every adventure activity there is always an element of personal responsibility and a level of risk. Accordingly, it is imperative that you read, understand and acknowledge the following Terms and Conditions before participating in this activity:
At Redwoods Altitude we comply with and adhere to NZ Law and a comprehensive safety management plan for our activities, where the priority is to take all practical steps to provide you with the safest and highest quality experience possible.
However, in the environment we operate in and by the nature of the tour we provide, we cannot with absolutely certainty guarantee your personal safety or the safety of your personal property whilst on tour.
The activities offered by Redwoods Altitude, include but are not limited to, navigating suspended walkways, bridges, ziplines and belays and inherently involve risks and potential hazards.
The hazards and risks you may be exposed to include but are not limited to uneven terrain, moving bridges and platforms, trips and slips, falls from height, vertigo, suspension trauma, equipment failure and injury, ranging from minor to serious, or death.
Additionally, there are natural hazards present. Management of which are somewhat routine, such as high winds and lightning. Others are less likely but possible, such as a volcanic event, earthquakes and landslides. Robust and tested emergency plans exist for these events.
The activity may be both mentally and physically challenging and operates at a height up to 30 meters off the ground.
We will take all practical precautions to provide the safest experience possible. However, by agreeing to participate in this activity, you are acknowledging that 100% of the risk cannot be eliminated and your safety cannot be guaranteed.