• FAQs

Do I need a vaccine pass to visit?

No, from Tuesday 05 April 2022 My Vaccine Pass is no longer required at Treewalk or Altitude.

We look forward to welcoming everyone to the forest.

How much does the Treewalk cost?

Prices 

FREE Nighttime Deal is back (with every day ticket purchase)!

Visit us for a FREE nighttime experience within 3-days of your day walk!

(limited time, T&Cs apply)

  • Adult (16+ years): $37
  • Child (5-15 years): $22
  • Families (1 Adult & up to 3 children): $72
  • Families (2 Adults & up to 3 children): $99
  • Children under 5: FREE
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What are the opening hours?

Opening Hours

From Monday 02 May 2022 onwards

9.00 AM – 9.00 PM (9.30 PM, Sat)

^ last ticket sold times.

 

Queen’s Birthday & Matariki Weekends

9.00 AM – 9.00 PM (Fri & Mon)

9.00 AM – 10.30 PM (Sat & Sun)

^ last ticket sold times.

 

The Redwoods Nightlights are turned on at dusk.

For current Rotorua sunset times, please click here.

For last minute changes, please have a look on our Facebook page.

 

Redwoods Altitude is open Fri, Sat and Sun – tours at 10.00 AM and 1.00 PM.

(extra tours during holiday periods)

 

(Closed Christmas Day – 25 December)

What is the Redwoods Nightlights and when are the lights turned on?

At night, 34 David Trubridge designed lanterns and 40 colour spots and feature lights illuminate Redwoods Treewalk for a totally different and unique nocturnal experience.

The night lights are turned on each night around dusk. For further information, visit the Redwoods Nightlights page.

Do I need to book/purchase tickets in advance?

Tickets for the Treewalk can be purchased online before you arrive and you can then proceed straight to the Treewalk. Please note, if there is a line to reach the Treewalk entrance, please join the back of the line. Purchasing in advance is not required for the Treewalk as tickets are always available onsite up to our last entry time. However, for Altitude, advance booking is required as tours depart at specific times and have a maximum capacity.

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Can children and infants Treewalk?

Our toddler and baby strollers are available for use, with COVID clean measures in place, so please be assured that the strollers are being thoroughly cleaned between use.

Children cannot be carried on shoulders, in front or back carriers or pushed in prams on the Treewalk as this presents a safety issue and is our policy. All participants on the Treewalk must be able to walk the entire 700 metres unaided.

However, we do have several baby strollers with mounted capsules available for your use, which can be used by an infant 2-10 kg and 40-70 cm in length. Two people must operate these strollers (front and back), but our team can assist if you’re travelling solo. These are available on a first come, first served basis and are free of charge as part of your Treewalk admission.

We also have one stroller that can fit your own baby capsule and this can be operated by one person and is also available on a first come, first served basis and are free of charge as part of your Treewalk admission.

Are dogs allowed on the Treewalk ?

Unfortunately, dogs are not allowed on Treewalk or Altitude as there are many moving parts, which pose a risk to the dogs paws. Also, not everyone is a dog person, so we need to respect the comfort of other guests too. However, the forest is dog-friendly (dogs must be on leashes in most areas) so one person could stay with the dog while others in a group participate in the Treewalk or Altitude walk. There is also a dog park opposite the Treewalk where you can run dogs off leash.

Do you sell gift vouchers?

We sure do! Gift vouchers can be purchased online in a variety of denominations and are issued as e-tickets to either the purchaser or directly to the recipient. Please note that gift vouchers are only available for purchase online through our website and are not available for purchase at the i-SITE’s.

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FOLLOW US

Another stunning weekend in the forest 🌿 
We hope everyone got out and about to enjoy the 🌞
Happy Star Wars Day to all who celebrate! 🪐
#MayTheFourth #MayTheFourthBeWithYou
#Ewok #Yoda #StarWars #Redwoods
Another long weekend for ANZAC Day 🌺 🎖

We are open 9 am - 10.30 pm

Fairies here on Sat & Sun evenings 🧚

- Young families arrive from 5.15 pm
- Older families and couples arrive from 9.30 pm

VERY BUSY between 6 - 9.30 pm
Sunset isn’t too far away now that the clocks have changed 🌲
Got that Friday feeling ❤️
Those ferns, so beautiful ❤️

#WednesdayWisdom “And we’ve got to get ourselves back to the garden” Woodstock by Joni Mitchell 

Photo courtesy of @intrepidimagesbyparth 📷
Sunny day treehouse vibes 🌞
Oh hey #fanphotofriday 😎 Looking forward to the weekend, HBU? 📷 @tilleigh
Moody days 🌲
  • Did the new Redwoods Altitude experience! Absolutely amazing! Enjoyable! Safe! Adventurous! Sam (our guide) was an wealth of insight, experience & fun! A must do!!!

    Scott
    Rotorua, New Zealand  
  • Coolest place ever! We went at dusk so did half of the walk in the day time and the other half in the semi dark when all the night lights were on! Was such a beautiful walk and loved every moment! The staff were super informative and nice. I will definitely be back in the future!

    Haytea
    Whangarei, New Zealand  
  • What an asset to Rotorua. The beauty and peaceful feeling when walking around the heights was beautiful. Thank you to our guide Izumi

    The Fullers
    Tirau, New Zealand  
  • The Redwood Forest is just stunning... The lights are just incredible and it is such a beautiful thing to be walking so high in the trees. We also went back the next day and walked around the forest - still gorgeous. Would definitely recommend.

    Sarah
    Hamilton, New Zealand  
  • This is a highlight in Rotorua. Super friendly and helpful staff. Amazing walk high through the trees. Take the high road if you dare! It's worth it.

    Trish
    Auckland, New Zealand  
  • The Redwoods Altitude tree walk is beyond amazing! It was the highlight of our tiki tour of the North Island, and if you’re a wee bit terrified of heights, it was life changing. We felt so safe while being challenged well beyond our comfort zones. The guides are great, very encouraging.

    Bethny
    Auckland, New Zealand  
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