Treewalk Opening Hours

Fri 24 Nov – Sun 24 Dec 2023

9.00 AM – 11.00 PM (11.30 PM, Sat) * 10.30 AM opening time on Wed 13 Dec 2023

^ last ticket sold times.

Tues 26 Dec 2023 – Sun 14 Jan 2024

9.00 AM – 12.30 AM (half midnight)

^ last ticket sold times.

Mon 15 Jan 2024 – onwards

9.00 AM – 11.30 PM (12.30 AM – half midnight, Sat)

^ last ticket sold times.

Nightlights Ticketing

For the nighttime walk, we have two ticket options – General Admission & Fast Pass.

– General Admission is best for off peak and valid for 365 days from purchase.

– Fast Pass allows you to book a specific date and time for entry, best for peak periods (we are now in the peak period from Dec 2023).

The Redwoods Nightlights are turned on from sunset.

For current Rotorua sunset times, please click here.

For last minute changes, please have a look on our Facebook page.

Altitude Opening Hours

Redwoods Altitude is open daily – tours at 10.00 AM and 1.00 PM (plus extra tours in busy times) * 11.00 AM opening time on Wed 13 Dec 2023

Bookings for Altitude are essential

Treewalk and Altitude are both closed Christmas Day (25 Dec).

Treewalk (day) / Day & Night (combo) – no pre-booking is available and tickets can be purchased onsite and online.

Treewalk (night) – the nighttime Treewalk is a bit different and has two ticket options – General Admission and Fast Pass.

– General Admission is best for off peak and valid for 365 days from purchase.

– Fast Pass allows you to book a specific date and time for entry, best for peak periods (we are now in the peak period from Dec 2023)

Altitude – advance booking is required as tours depart at specific times and have a maximum capacity.

Treewalk (General Admission)

No pre purchase is required as tickets are available onsite too, best for off peak periods.

Day OR Night / Day AND Night Combo (General Admission) –

• Adult (16+ years): $39 / $60
• Child (5-15 years): $24 / $36
• Families (1 Adult & up to 3 Children): $79 / $124
• Families (2 Adults & up to 3 Children): $109 / $175
• Children under 5: FREE

Nighttime (Fast Pass)

Fast Pass allows you to book a specific date and time for entry, best for peak periods (we are now in the peak period from Dec 2023)

• Adult (16+ years): $44
• Child (5-15 years): $29
• Families (1 Adult & up to 3 Children): $99
• Families (2 Adults & up to 3 Children): $129
• Children under 5: FREE

Altitude 

Tours daily – bookings required.

• Adult/Child (10+ years): $110
• Families (1 Adult & 2 Children): $285
• Families (2 Adults & 2 Children): $375

BOOK ALTITUDE

Adventure Combo

Altitude + Fast Pass Nighttime + FREE daytime Treewalk entry!

• Adult/Child (10+ years): $159
• Families (1 Adult & 2 Children): $415
• Families (2 Adults & 2 Children): $549

BOOK ALTITUDE

At night, 34 David Trubridge designed lanterns and 40 colour spots and feature lights illuminate Redwoods Treewalk for a totally different and unique nocturnal experience.

The night lights are turned on 20 mins after sunset each night. For further information, visit the Redwoods Nightlights page.

Nightlights Ticket Update

For the nighttime walk, we have two ticket options – General Admission & Fast Pass.

– General Admission is best for off peak and valid for 365 days from purchase.

– Fast Pass allows you to book a specific date and time for entry, best for peak (we are now in the peak period from Dec 2023)

Pretty much everyone! Click here for the Treewalk Code of Conduct

Treewalk guests must have a reasonable level of fitness and be able to walk unaided, including young children.

Children and infants cannot be carried at any stage along the walk, either in front or back carriers, in an adult’s arms or on shoulders. We do have several baby/toddler strollers available onsite for your use.

There is a maximum weight of 120 kg for any one individual.

Footwear must be worn at all times.

The youngest we’ve had walk on the Treewalk was 2-weeks old and the oldest was 97-years old…so what’s stopping you?!

Lastly, we cannot allow dogs on the Treewalk.

Conditions of Participation on Altitude

• Participants should be tall enough to reach 180 cm at the crease of their wrist on the measuring chart (example photo here).
• Participants must be between 30 kg and 120 kg.
• Youths aged 13-15 years can participate without adult supervision, but a guardian must complete the disclaimer on their behalf.
• Children aged 10-12 years must be actively supervised by a responsible person 16 years and older.
• Must be in good health, without high blood pressure, heart, back or neck problems, motion sickness, dizziness or other conditions that may be aggravated by the adventure.
• Pregnant persons may not participate.
• Long hair and loose items must be secured.
• Closed toe footwear only.
• No smoking, eating or drinking.
• If a participant shows signs of intoxication, they will not be allowed on the tour.
• All participants must be able to understand and follow instructions.
• All participants to wear appropriate clothing for weather i.e. rain jacket for wet days, warm jacket for cold days.

Unfortunately, the Treewalk is not wheelchair accessible due to the narrow bridges and steps on and off the platforms. However, any persons in a wheelchair are welcome to access the 50 metre starting spiral ramp free of charge.

Yes, absolutely! However, infants and children cannot be carried on shoulders, in front or back carriers or pushed in prams on the Treewalk as this presents a safety issue and is our policy. All participants on the Treewalk must be able to walk the entire 700 metres unaided.

We have special strollers available for infants and children and if you require a stroller, please be aware that this might slow down your entry onto the walk as we have a limited number of strollers and these are available on a first come, first served basis for all Treewalk ticket holders requiring one.

Our strollers are thoroughly cleaned between each use.

Unfortunately, dogs are not allowed (this excludes registered service dogs) on Treewalk or Altitude as there are many moving parts, which pose a risk to the dogs paws. Also, not everyone is a dog person, so we need to respect the comfort of other guests too.

However, the forest is dog-friendly (dogs must be on leashes in most areas) so one person could stay with the dog while others in a group participate in the Treewalk or Altitude walk.

There is also a dog park opposite the Treewalk where you can run dogs off leash.

We sure do! Gift vouchers can be purchased online in a variety of denominations and are issued as e-tickets to either the purchaser or directly to the recipient. From the purchase date, vouchers are valid for up to 12-months. Please note that gift vouchers are only available for purchase online through our website and are not available for purchase at the i-SITE’s.

GIFT VOUCHERS