• FAQs

What are the opening hours?

Opening Hours

Treewalk – from Mon 25 Jul to Sun 25 Sept 22

9.00 AM – 9.00 PM (9.30 PM, Sat)

^ last ticket sold times.


Treewalk – from Mon 26 Sept to Sat 24 Dec 22

9.00 AM – 10.30 PM (11.00 PM, Sat)

^ last ticket sold times.


Treewalk – Labour Weekend 22 Hours

9.00 AM – 10.30 PM (Fri 21 and Mon 24 Oct 22)

9.00 AM – 11.00 PM (Sat 22 and Sun 23 Oct 22)

^ last ticket sold times.


The Redwoods Nightlights are turned on at dusk.

For current Rotorua sunset times, please click here.

For last minute changes, please have a look on our Facebook page.


Redwoods Altitude is open daily – tours at 10.00 AM and 1.00 PM.


Treewalk and Altitude are closed Christmas Day (25 Dec).


How much does the Treewalk and Altitude cost?

Treewalk Prices 

FREE Nighttime Deal is back (with every day ticket purchase)!

Visit us for a FREE nighttime experience within 3-days of your day walk!

No pre purchase required – tickets available onsite.

(limited time, T&Cs apply)

  • Adult (16+ years): $37
  • Child (5-15 years): $22
  • Families (1 Adult & up to 3 Children): $72
  • Families (2 Adults & up to 3 Children): $99
  • Children under 5: FREE
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Altitude Prices 

Tours daily – booking required.

  • Adult (16+ years): $99
  • Child (10-15 years): $99
  • Families (1 Adult & 2 Children): $249
  • Families (2 Adults & 2 Children): $299
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Do I need to book/pre purchase tickets?

Treewalk – Purchasing in advance is not required for the Treewalk as tickets are always available onsite up to our last entry time. However, you’re more than welcome to purchase Treewalk tickets online prior to arrival, but please note, if there is a line to reach the Treewalk entrance, you’ll need to join the back of the line.

Altitude – Advance booking is required as tours depart at specific times and have a maximum capacity.


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What time are the Redwoods Nightlights on?

At night, 34 David Trubridge designed lanterns and 40 colour spots and feature lights illuminate Redwoods Treewalk for a totally different and unique nocturnal experience.

The night lights are turned on each night around dusk. For further information, visit the Redwoods Nightlights page.

Do I need a vaccine pass to visit?

No, from Tuesday 05 April 2022 My Vaccine Pass is no longer required at Treewalk or Altitude.

We look forward to welcoming everyone to the forest.

Can children and infants Treewalk?

Our baby and toddler strollers are available for use, with COVID clean measures in place, so please be assured that the strollers are being thoroughly cleaned between use.

Children cannot be carried on shoulders, in front or back carriers or pushed in prams on the Treewalk as this presents a safety issue and is our policy. All participants on the Treewalk must be able to walk the entire 700 metres unaided.

However, we do have several baby and toddler strollers available and these are available on a first come, first served basis and are free of charge as part of your Treewalk admission.

Are dogs allowed on the Treewalk ?

Unfortunately, dogs are not allowed on Treewalk or Altitude as there are many moving parts, which pose a risk to the dogs paws. Also, not everyone is a dog person, so we need to respect the comfort of other guests too. However, the forest is dog-friendly (dogs must be on leashes in most areas) so one person could stay with the dog while others in a group participate in the Treewalk or Altitude walk. There is also a dog park opposite the Treewalk where you can run dogs off leash.

Do you sell gift vouchers?

We sure do! Gift vouchers can be purchased online in a variety of denominations and are issued as e-tickets to either the purchaser or directly to the recipient. Please note that gift vouchers are only available for purchase online through our website and are not available for purchase at the i-SITE’s.

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It’s certainly been a wet few days! But that doesn’t stop us, in fact, how pretty is this view ❤️
@_kiwipics 📷
Nighttime views of the @davidtrubridge spiral ❤️ @itzshawboy 📷
#tgif 🙌 and last weekend of the school holidays! It’s been great to welcome so many happy families over the past few weeks! 📷 @play_bynature
Stoked to announce we’re nominated for the NZME People’s Choice Award 🥇❤️ Show us some love and cast your vote for Treewalk!
A break in the rain #nofilter
The next few days look a wee bit damp, but that doesn’t stop us and it shouldn’t stop you either! Experience the Treewalk on a rainy day and you’ll be rewarded with some beautiful views 🍃
  • Did the new Redwoods Altitude experience! Absolutely amazing! Enjoyable! Safe! Adventurous! Sam (our guide) was an wealth of insight, experience & fun! A must do!!!

    Rotorua, New Zealand  
  • Coolest place ever! We went at dusk so did half of the walk in the day time and the other half in the semi dark when all the night lights were on! Was such a beautiful walk and loved every moment! The staff were super informative and nice. I will definitely be back in the future!

    Whangarei, New Zealand  
  • What an asset to Rotorua. The beauty and peaceful feeling when walking around the heights was beautiful. Thank you to our guide Izumi

    The Fullers
    Tirau, New Zealand  
  • The Redwood Forest is just stunning... The lights are just incredible and it is such a beautiful thing to be walking so high in the trees. We also went back the next day and walked around the forest - still gorgeous. Would definitely recommend.

    Hamilton, New Zealand  
  • This is a highlight in Rotorua. Super friendly and helpful staff. Amazing walk high through the trees. Take the high road if you dare! It's worth it.

    Auckland, New Zealand  
  • The Redwoods Altitude tree walk is beyond amazing! It was the highlight of our tiki tour of the North Island, and if you’re a wee bit terrified of heights, it was life changing. We felt so safe while being challenged well beyond our comfort zones. The guides are great, very encouraging.

    Auckland, New Zealand