Yes, from Friday 03 December 2021 and in accordance with the COVID-19 Protection Framework (aka. traffic light system), Treewalk and Altitude are open and welcoming fully vaccinated visitors (for those aged 12+) or those with an approved exemption.
HOT DEAL – FREE Nighttime Treewalk with Daytime ! Save $35 !
9.00 AM – 10.30 PM – Mon – Fri, Sun / 11.00 PM – Sat (from Wed 01 – Fri 24 Dec 2021)
9.00 AM – 12.30 AM – Mon – Sun (from Sun 26 Dec 2021 – Sun 16 Jan 2022)
(last ticket sold times)
The Redwoods Nightlights are turned on at dusk.
(Closed Christmas Day – 25 December)
For current Rotorua sunset times, please click here.
For last minute changes, please have a look on our Facebook page.
Altitude is open 7 days a week (closed Christmas Day – 25 December) – tour schedule available here.
Tickets for the Treewalk can be purchased online before you arrive and you can then proceed straight to the Treewalk. Please note, if there is a line to reach the Treewalk entrance, please join the back of the line. Purchasing in advance is not required for the Treewalk as tickets are always available onsite up to our last entry time. However, for Altitude, advance booking is required as tours depart at specific times and have a maximum capacity.Book Now
Good news ! Our toddler and baby strollers are back and available for use, with COVID clean measures in place. Please note, for the infant strollers, you will need your own baby capsule and it MUST be able to fit securely into our stroller. Please be assured the strollers are being thoroughly cleaned between use.
Children cannot be carried on shoulders, in front or back carriers or pushed in prams on the Treewalk as this presents a safety issue and is our policy. All participants on the Treewalk must be able to walk the entire 700 metres unaided.
However, we do have several baby strollers with mounted capsules available for your use, which can be used by an infant 2-10 kg and 40-70 cm in length. Two people must operate these strollers (front and back), but our team can assist if you’re travelling solo. These are available on a first come, first served basis and are free of charge as part of your Treewalk admission.
We also have one stroller that can fit your own baby capsule and this can be operated by one person and is also available on a first come, first served basis and are free of charge as part of your Treewalk admission.
Unfortunately, dogs are not allowed on Treewalk or Altitude as there are many moving parts, which pose a risk to the dogs paws. Also, not everyone is a dog person, so we need to respect the comfort of other guests too. However, the forest is dog-friendly (dogs must be on leashes in most areas) so one person could stay with the dog while others in a group participate in the Treewalk or Altitude walk. There is also a dog park opposite the Treewalk where you can run dogs off leash.
We sure do! Gift vouchers can be purchased online in a variety of denominations and are issued as e-tickets to either the purchaser or directly to the recipient. Please note that gift vouchers are only available for purchase online through our website and are not available for purchase at the i-SITE’s.Book Now
Did the new Redwoods Altitude experience! Absolutely amazing! Enjoyable! Safe! Adventurous! Sam (our guide) was an wealth of insight, experience & fun! A must do!!!
Coolest place ever! We went at dusk so did half of the walk in the day time and the other half in the semi dark when all the night lights were on! Was such a beautiful walk and loved every moment! The staff were super informative and nice. I will definitely be back in the future!
What an asset to Rotorua. The beauty and peaceful feeling when walking around the heights was beautiful. Thank you to our guide Izumi
The Redwood Forest is just stunning... The lights are just incredible and it is such a beautiful thing to be walking so high in the trees. We also went back the next day and walked around the forest - still gorgeous. Would definitely recommend.
This is a highlight in Rotorua. Super friendly and helpful staff. Amazing walk high through the trees. Take the high road if you dare! It's worth it.
The Redwoods Altitude tree walk is beyond amazing! It was the highlight of our tiki tour of the North Island, and if you’re a wee bit terrified of heights, it was life changing. We felt so safe while being challenged well beyond our comfort zones. The guides are great, very encouraging.